If upon arrival, any part of your order is damaged, defective or if you have received the wrong
items, please message our WhatsApp Business number 01278250489 within 48 hours of
receiving the order. Please include your name, address, telephone number and a picture of the
damage with its original packaging. DO NOT discard the packaging.
Once product is removed from its original packaging, we cannot be responsible for any further
damage due to improper handling.

PLEASE NOTE:
We provide care instructions labels underneath each candle. Please follow these instructions to
enjoy your candle, maximize the lifetime, burn time and scent.

Sincerely,
Candle Connection